THE CRUNCH
Sony Japan has introduced a customer-harassment policy as anger continues over PlayStation’s plan to phase out physical game discs by 2028. The company says it will move forward with its no-disc decision despite facing several lawsuits. Sony has threatened to cut off customer support and pursue legal action against individuals it deems to be harassing staff.
Sony Japan has introduced a customer-harassment policy as anger continues over PlayStation’s plan to phase out physical game discs by 2028. The company says it will move forward with its no-disc decision despite facing several lawsuits. Sony has threatened to cut off customer support and pursue legal action against individuals it deems to be harassing staff.