THE CRUNCH
Slack is rolling out a new AI feature called Slackforce Surfaces that lets users describe interactive reports, polls, dashboards and presentations, which the bot then builds directly inside a chat. The system uses AI to pull information from relevant conversations and connected apps like Google Drive and Salesforce to populate the generated content.
The feature works by letting users describe what they need to the Slackbot, which then uses AI to gather relevant information from the chat history and connected apps. This approach aims to surface data and create tools without requiring users to switch between different platforms or manually assemble components.
Slackforce Surfaces is positioned as a way to streamline workflows by embedding interactive tools directly into the communication channel. By pulling data from connected services, the feature seeks to reduce the friction of accessing and presenting information for teams.